Effective Date: 19th October 2025
Thank you for choosing MARISABEL GONZALEZ & CO PTY LTD for your artwork purchase. We strive to ensure a smooth and efficient delivery experience. Please review our Shipping Policy below for information on how we handle the shipping of your order.
We offer worldwide shipping. Orders are dispatched from Sydney, Australia, and we deliver artworks to customers globally.
All in-stock orders are processed within 7 business days.
All orders requiring framing or fixture and crating prior to shipping are processed within 2 -3 weeks as these depend on external service providers.
All orders are shipped via DHL Express, ensuring reliable and secure delivery of your artwork. Shipping times may vary depending on the destination country.
All shipments include tracking information, which will be emailed to you once your order has been dispatched. You can monitor the progress of your delivery through the tracking link provided.
Delivery times are determined by DHL and may vary based on location and any potential customs processing delays for international orders. For specific delivery estimates, please refer to DHL’s shipping guidelines or reach out to us for assistance.
For international orders, please be aware that import duties, taxes, and fees may apply depending on your country’s customs policies. MARISABEL GONZALEZ & CO PTY LTD is not responsible for these charges. Customers are advised to check with their local customs office for further details.
For any questions regarding shipping, please contact us at:
MARISABEL GONZALEZ & CO PTY LTD
St Ives NSW 2075
Email: hello@marisabelgonzalez.com
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